Returns

Our refund policy is All Sales Final. Unfortunately we can’t offer you a refund after this period. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

 

To complete your return, we exchange a receipt or proof of purchase. 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

Sale items 

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at the.pampered.princess@aol.com and send your item to: 241 South Cove Terrace Drive Panama City Florida United States 32401.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

Our products are shipped within 4-7 Days using the following carriers: USPS   . To return your product, you should mail your product to: 241 South Cove Terrace Drive, Panama City Florida United States 32401. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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